Privacy Policy

At Sparkle Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our educational services.

Note: By using our services, you consent to the data practices described in this policy. Please read this policy carefully to understand our views and practices regarding your personal data.

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and profile information
• Educational Information: Course enrollments, progress, test scores, and certifications
• Payment Information: Billing details and transaction history
• Communication Data: Messages, feedback, and support inquiries

We also automatically collect certain information when you use our services, including IP address, browser type, device information, and usage patterns.

We use the information we collect for various purposes, including:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Encryption of data in transit and at rest using SSL/TLS protocols
• Regular security audits and vulnerability assessments
• Strict access controls and authentication mechanisms
• Employee training on data protection and privacy best practices
• Secure backup and disaster recovery procedures

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged in to your account
• Analyze site traffic and usage patterns
• Deliver personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our platform.

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you. These parties include:

• Payment processors for secure transaction handling
• Email service providers for communication delivery
• Analytics providers to understand platform usage
• Cloud hosting services for data storage

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

You have the following rights regarding your personal information: